CUSTOMER SUPPORT
Shipping and payment
GEDECO coordinates a delivery and payment method suitable for each order and destination.
Delivery
Orders are delivered to the address and by the method confirmed with the customer. Depending on the destination, GEDECO may coordinate a suitable carrier or direct delivery.
Estimated timing
Delivery timing depends on destination, stock, volume and the carrier. The estimated timing is confirmed with the order. Holidays, weather and transport conditions may affect the schedule.
Payment
- Cash on delivery where this method is confirmed.
- Bank transfer using the payment details provided by GEDECO.
- Business orders may use a separate written payment agreement.
Changes to delivery details
Contact GEDECO as early as possible if you need to change the address, quantity or delivery timing. Any additional cost will be disclosed before implementation.
