CUSTOMER SUPPORT
Authentic product policy
GEDECO provides clear product information and supports customers throughout the selection process.
Product origin
GEDECO prioritizes products with clear information about the manufacturer, supplier and origin. Product information is reviewed against the applicable product file before publication.
When receiving an order
- Check the product name, quantity and specification.
- Inspect packaging and labels before accepting the parcel.
- Take photos or video if the parcel is damaged, incomplete or incorrect.
- Contact GEDECO within 48 hours for support.
After-sales support
For product verification or usage support, send the order code and photos to +84 914 943 653 or info@gedeco.vn.
